Grove brings together a unique combination of a mid-sized IT services provider with a broad service portfolio that makes the "best outsourcing / offshore partner in India”. Grove’s application services expertise spans a wide range of application and technology environments. As an application services partner, Grove can provide 24x7 application maintenance services and application support services, and can upgrade the existing applications to give you the powers of using the latest technologies in running your business more effectively and efficiently. Grove can provide Management Consultancy support to help you in integrating your people, process and technology through application services.
1. Application Consulting
To have hassle free solutions, Grove can provide application consulting for the clients, with its expertise and experience in the Industry. Grove can partner with the client for the transformation and take complete ownership of clients existing applications and provide application consulting and application support. Grove’s application consulting focus on productivity and continuous improvement, with which Grove can help Clients to drive down the cost and effort required for business, while managing end-user satisfaction.
Application Consulting Includes
- Application Portfolio Analysis
- Offshorablity Analysis
- Road Map Definition.
2. Application Enhancement
Grove has application enhancement services to address the up-gradation of Clients existing application so as to empower the strength of business processes. Grove can vitalize client’s application with superior production values, logical navigation, proper reuse and implementation of existing data, giving it an overall sense of professionalism by removing all its weaklings and adding the talent and experience of application enhancement expertise. The application enhancement team of analysts goes through every step of enhancement process to facilitate the realization of client’s online business goals. Every time, depending upon client’s enquiry, the application enhancement team at Grove creates and presents to client a perfect plan of application enhancement requirements of business solution in a detailed written format.
3. Application Maintenance and Support
Grove’s portfolio-based, consultative approach in application maintenance and support takes a holistic view of technology, information architecture, people, and services. The unique methodology used in application maintenance and support services, Grove first understand clients business domain, technology roadmap, processes, and applications, then optimize and align team structures to deliver improved application maintenance and support. The application maintenance and support team at Grove ensures that client’s applications stay optimally geared to provide rapid responses to key change requests and business requests with minimum downtime and volatility, Questioning redundancies and high-cost low business-criticality applications. Grove also ensures easier application maintenance.
Grove’s application maintenance service typically begins with corrective maintenance, evolving to adaptive, preventive, and perfective maintenance.
Application maintenance Includes
- Incident and Problem Management
- Online Assistance and Support
- Application Upgrades
- Build and Release management
- Notable reduction of maintenance costs
- Reduced risks and increased predictability
- Timely release of programs and enhancements
- Increased knowledge management with tool-based reverse engineering
- Complete portfolio optimization
- Cost variability for cyclical businesses
- Continuous alignment with industry trends